Privacy Policy
Star Access Enterprise Sdn Bhd (hereinafter referred to as “Star Access Credit”, “we”, “us” or “our”) is committed to protecting and respecting your privacy in accordance with the Malaysian Personal Data Protection Act 2010 (“PDPA”).
This Privacy Policy explains how we collect, use, disclose and protect your personal data when you visit our website www.staraccess2u.com.my (“our site”) or submit information to us through online forms, email, or other communication channels.
1. Information We Collect
We may collect and process the following personal data from you:
1.1 Information you provide
- Name, email address, phone number, company name, job title, or other details you enter in our online forms.
- Any information you provide when you contact us via email, phone, or other channels.
1.2 Information collected automatically
- IP address, browser type, device type, pages visited, and time spent on our site (for analytics and improvement purposes).
We will only collect personal data that is relevant and necessary for the purposes stated in this policy.
2. Purpose of Collection and Use
Your personal data may be used for the following purposes:
- To respond to your enquiries or requests.
- To process your application for our products or services.
- To provide you with information, updates, or marketing communications (if you have consented).
- To improve our website, products, and services.
- To comply with applicable laws and regulations.
3. Disclosure of Your Personal Data
We will treat your personal data as confidential and will not disclose it except to:
- Our employees, officers, or service providers who need the information to perform their duties.
- Third-party service providers who assist in operating our website or delivering services (e.g., web hosting, email marketing).
- Regulatory or governmental authorities as required by law.
We do not sell, rent, or trade your personal data to third parties.
4. Data Security
We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, disclosure, alteration, or destruction. Personal data transmitted through our site is encrypted using SSL technology.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
5. Retention of Personal Data
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal requirements.
6. Your Rights Under the PDPA
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of your personal data if it is inaccurate or incomplete.
- Withdraw your consent to our processing of your personal data (this may affect our ability to provide services to you).
- Request information about the personal data we disclose to third parties.
Requests should be sent in writing to:
Email: [email protected]
We may charge a reasonable fee for processing an access request, as permitted under the PDPA.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
8. Governing Law
This Privacy Policy is governed by the laws of Malaysia, and you agree to submit to the exclusive jurisdiction of the Malaysian courts.